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Returns and Refunds Policy

Last updated: September 22, 2026

Thank you for shopping with 4C Containers LLC. We accept eligible returns and exchanges in the United States under the conditions described below.

Return Eligibility

We accept returns of both defective and non-defective products.

To qualify for a return:

• The return request must be made within 30 days of receiving the product.
• The product may be new, opened, or slightly used.
• The product must not have been significantly altered, modified, damaged through misuse, or used beyond what is reasonably necessary to inspect it.
• The customer must provide the order number, contact information, reason for the return, and photographs when requested.
• The return must be authorized by 4C Containers LLC before the product is shipped back.

Products returned without prior authorization may experience processing delays.

Return Window

Customers have 30 days from the date the product is delivered to request a return or exchange.

Requests submitted after the 30-day return period may not be accepted.

Defective, Damaged, or Incorrect Products

If a product arrives defective, damaged, or different from what was ordered, contact us promptly with:

• Your full name;
• Order number;
• Description of the issue; and
• Clear photographs or videos showing the product and reported problem.

Keep the product and its associated materials until we provide return instructions. Our team will review the request and explain the available return, exchange, or refund options.

Non-Defective Returns

We accept eligible returns when a customer changes their mind or no longer wants the product, provided the return is requested within the 30-day window and satisfies the conditions in this policy.

A 15% restocking fee based on the product’s purchase price applies to accepted returns.

Exchanges

We accept exchanges for eligible products within 30 days of delivery.

All exchanges require prior authorization. Exchange availability depends on current inventory. Any difference in product price, return transportation cost, or delivery cost will be communicated before the exchange is completed.

If the requested replacement is unavailable, we may offer an alternative product or process an eligible refund.

Return Method

Authorized products must be returned by mail or an approved freight carrier, depending on the product’s size and type.

Because shipping containers and portable units are large freight items, customers must contact 4C Containers LLC before arranging transportation. We will provide the correct return location and any necessary return instructions after approving the request.

Do not send a product to our business address unless we specifically instruct you to do so.

Return Shipping and Return Labels

The customer is responsible for:

• Arranging the approved return shipment;
• Obtaining the appropriate return label or freight documentation;
• Paying the return shipping or freight cost; and
• Ensuring that the product is safely prepared for transportation.

Return transportation should include suitable tracking or delivery documentation. Customers should retain their shipping receipt and tracking information until the return has been completed.

4C Containers LLC is not responsible for returned products lost or damaged during transportation arranged by the customer.

Restocking Fee

A 15% restocking fee will be deducted from the product purchase price when an eligible return is processed.

Any applicable deductions will be clearly shown in the refund calculation.

Return Inspection

Returned products will be inspected after they are received.

If the product does not satisfy the return conditions—for example, if it has been materially altered, misused, or damaged after delivery—we may reduce or deny the refund where permitted by law. We will contact the customer if an issue is identified during inspection.

Refunds

After an approved return has been received and inspected, we will notify the customer whether the refund has been approved.

Approved refunds will be processed within 14 days. The refund will generally be issued through the original payment method when possible. If that is not possible, we will contact the customer to arrange an appropriate refund method.

The time required for a refund to appear may also depend on the customer’s bank or payment provider.

Starting a Return or Exchange

To request a return or exchange, contact us at info@4ccontainersllc.com and provide:

• Your full name;
• Order number;
• Product name;
• Delivery date;
• Reason for the return or exchange;
• Photographs or videos, when relevant; and
• Your preferred resolution.

Wait for return authorization and shipping instructions before sending the product.

Contact and Business Information

Business name: 4C Containers LLC
Website: https://4ccontainersllc.com
Business address: 7211 W Southern Ave, Laveen Village, AZ
Email: info@4ccontainersllc.com
Telephone: +1 (623) 276-6609

Business hours:

• Monday–Friday: 9:00 a.m.–6:00 p.m.
• Saturday – Sunday : Closed